Privacy Policy

Effective Date: July 9, 2026

Medavize, Inc. ("Medavize," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.medavize.com, join our waitlist, communicate with us, or use our products and services.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Your personal information - such as name, email address
Health and medical information you choose to share, including information from electronic health records, information from wearables or wellness trackers
User content you choose to share - such as symptom notes, photos, voice notes
Your Account credentials and preferences
Communication information when you contact us

2. Health Information

Our website generally does not require visitors to provide protected health information (PHI). If you later create a Medavize account or use our healthcare platform, additional privacy practices may apply under separate agreements, including HIPAA where applicable. Until you become a registered user of the Medavize platform, please avoid submitting detailed medical information through website forms or email.

3. How We Use Information

We use your information to:

Provide, maintain, and improve our platform and services
Process transactions and send related information
Send technical notices and service support messages
Respond to your comments and questions
Comply with and maintain our contractual and legal obligations
Protect against fraud and abuse

4. Marketing Communications

If you choose to receive communications from Medavize, we may send:

Product announcements, news about us, surveys
Educational content and healthcare insights
Early access invitations

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Replying STOP to SMS messages (where applicable)
Contacting us directly

5. Cookies and Analytics

We use cookies and similar technologies to:

Improve your user experience on our website and the services we provide
Remember user preferences
Analyze how you use our website

You may disable cookies through your browser settings, although doing so may affect website functionality.

6. How We Share Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
To ensure we can operate our website and deliver our services through our partners such as email service providers, security partners
To support a business transaction – for example, if Medavize is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction

7. HIPAA

Medavize is committed to protecting health information. When Medavize acts as a Business Associate under HIPAA, protected health information is handled in accordance with applicable HIPAA regulations and Business Associate Agreements.

This website Privacy Policy does not replace any Notice of Privacy Practices that may apply to healthcare services or the Medavize platform.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

Industry-standard encryption tools and practices
Industry-standard cybersecurity tools and practices
Role-based access controls and audit logging
HIPAA-compliant infrastructure
Ongoing security monitoring
Regular software updates

While we strive to protect your information, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

Operate our business
Provide requested services
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

10. Your Privacy Rights

Depending on where you live, you may have rights to:

Access your personal information
Correct inaccurate information
Delete personal information
Receive a copy of your information
Object to certain processing
Withdraw consent
Opt out of marketing communications

Residents of certain U.S. states, including California, Texas, Virginia, Colorado, Connecticut, Oregon, and others, may have additional privacy rights under applicable state laws.

To exercise your rights, contact us using the information below.

11. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect
Request deletion
Correct inaccurate information
Limit certain uses of sensitive personal information (where applicable)
Receive your information in a portable format
Not be discriminated against for exercising your privacy rights

We do not sell personal information as defined by California law.

12. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will promptly delete it.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

14. International Visitors

Medavize operates primarily in the United States. If you access our website from another country, your information may be transferred to and processed in the United States.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date above. Material changes may also be communicated through our website or by email when appropriate.

16. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Medavize, Inc.
Website: https://www.medavize.com
Email: inquiries@medavize.com with subject line “PRIVACY POLICY”

17. Your Consent

By using our website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of information as described herein.